Transact using the Best Escrow-Style Payment Platform
Transact using the Best Escrow-Style Payment Platform
Tufuap is a reliable transaction platform that creates a safe space for transactions either online or in person.
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How can a secure payment system help your business?
Whether your product is virtual or physical, a small marketplace or a large eCommerce site, we ensure smooth and reliable transactions in your business. Do your business with Tufuap and allow customers to transact with confidence and safety.
Introducing Payment Assurance to Digital Commerce
Tufuap is completely transparent. Both parties know exactly what stage the transaction is at, and who needs to do what, so there is no ambiguity.
In an era of rapid digital commerce growth, ensuring secure transactions is paramount. We are thrilled to introduce "Payment Assurance" – a game-changing feature designed to safeguard both buyers and sellers in the digital marketplace.
Every transaction symbolyzes an agreement between a buyer and a seller to exchange goods or services for payment.
An option to pay sellers in installments has also been made available for customers with certain criteria. Although, there must be an agreement between the seller and the buyer to use this mode of payment.
Powered by paystack payment system, Tufuap secures the buyers money in a safe place until all transaction requirements are met and complaint period elapses. the money is then forwarded to the seller.
Tufuap's flexible and low cost features are compatible accross all platform. It's available on all devices.
Protect your payments with 5 easy steps
1. Open the web app . Android?/iOS app will be available soon.
2. Create an account
3. Create or join a transaction. Transactions can be tracked using transaction ID.
4. Enter transaction details
5. Monitor transaction progress
Disputed Transactions
1. Login to your account.
2. Navigate to "my transactions".
3. Initiate the dispute specifying the reason
4. Submit dispute
5. Notify the other party and start Communication and Resolution
6. If both parties are unable to reach an agreement on their own, the platform may offer mediation services. A mediator will review the case and facilitate discussions to help the parties come to a resolution.
7. Once both parties agree on a resolution or outcome, it should be confirmed through the platform. This consensus could involve releasing funds or refunding.
8. If the platform approves the resolution, they will facilitate the necessary actions, such as releasing funds from escrow to the appropriate party or taking other specified steps.
9. The dispute is considered resolved once the agreed-upon actions have been completed and both parties are satisfied.